How to hook and retain customers (rediff.com)

Insurance News -
Mon, 10/20/2008 - 13:52

Reliance
Life's virtual office has become the focal point of real-time
interactions for its customers, agents and employees. It offers
consumers the ability to review insurance claims and manage their
plans; perform online transactions, such as ordering policies; access a
consolidated, interactive snapshot of their retirement plans; and
receive personalised health and investment news.

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